Privacy Policy

Last updated: March 31, 2026

About Your Family First Insurance - Leisure City

Your Family First Insurance - Leisure City is an independent insurance agency located in 15600 SW 288th St Suite 405C, Homestead, FL 33033. You can reach us at:

Your Family First Insurance - Leisure City is a trade name (DBA) of JG Elite Insurance Group LLC, an authorized franchise location of Your Family First Insurance. Throughout this policy, references to "we", "us", or "our" refer to JG Elite Insurance Group LLC, operating as Your Family First Insurance - Leisure City.

Information We Collect

When you use our website or request a quote, we may collect the following personal information:

  • Full name
  • Phone number
  • Email address
  • Mailing address
  • Vehicle and property details (when requesting specific quotes)

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with insurance quotes from our carrier partners
  • To communicate with you about your insurance needs and policy updates via phone, email, or SMS
  • To respond to your inquiries and provide customer support
  • To improve our services and website experience

Information Sharing

We do not sell your personal information. We may share your information with insurance carriers solely for the purpose of obtaining quotes and binding coverage on your behalf. We maintain a record of all carrier quote requests for your reference.

Data Retention

We retain your personal information as follows:

  • Quote requests and lead information: 90 days from submission
  • Active policies and signed documents: retained for the duration of your policy plus 7 years (regulatory requirement)
  • Communication records: 2 years
  • System audit logs: 1 year

Data past its retention period is automatically anonymized or deleted through our automated compliance systems.

Health Insurance Data

Our health insurance quote form collects only your name, phone, and email for the purpose of connecting you with a licensed health insurance agent. All healthcare-specific data (medical history, prescriptions, provider preferences, SSN, income verification) is handled exclusively by our partner HealthSherpa, a HIPAA-compliant ACA enrollment platform. No protected health information (PHI) is stored on our systems.

SMS/Text Messaging Privacy Disclosure

By providing your phone number and checking the SMS consent checkbox on our website forms, you expressly consent to receive SMS text messages from Your Family First Insurance - Leisure City at the phone number you provided. These messages may include:

  • Insurance quote updates and follow-ups
  • Policy reminders and renewal notices
  • Customer support communications

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance or contact us at joelg@yourfamilyfirstinsurance.com or call (305) 912-0902.

Your consent to receive SMS messages is not a condition of purchasing any product or service from Your Family First Insurance - Leisure City. We will not share your phone number or SMS opt-in data with any third parties for marketing purposes.

Carriers are not liable for delayed or undelivered messages.

Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.

Opt-In and Opt-Out

SMS consent is collected via a clearly labeled, unchecked checkbox on our online quote request forms. You must actively check the box to opt in. Consent is never pre-selected.

To opt out at any time:

  • Reply STOP to any SMS message from us
  • Call us at (305) 912-0902
  • Email us at joelg@yourfamilyfirstinsurance.com

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction or deletion of your personal information
  • Opt out of SMS communications at any time by replying STOP
  • Contact us with any privacy-related questions

To request deletion of your data, email us at joelg@yourfamilyfirstinsurance.com with subject "Data Deletion Request" and include the email or phone number you used when submitting your quote. We will process your request within 30 days as required by applicable law.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Your Family First Insurance - Leisure City
Phone: (305) 912-0902
Email: joelg@yourfamilyfirstinsurance.com